Ubisoft's Shocking Move: Inactive Accounts Facing Erasure, Users Risk Losing Valuable Game Collection
Ubisoft's controversial decision to delete inactive accounts has left gamers in dismay as they risk losing access to their beloved games This move has sparked widespread criticism among players who fear the consequences of not signing into their Ubisoft accounts
Highlights
Neglecting to log in to their Ubisoft account can result in gamers losing access to their account and all purchased games, which could potentially lead to the alienation of future customers.Ubisoft faced severe criticism on Twitter due to its highly contentious policy of closing user accounts.
Ubisoft has clarified that failing to regularly log in to their Ubisoft account might result in the loss of the account and all purchased games. This move, seen as anti-consumer, could potentially make players reconsider their decision to purchase the eight games that Ubisoft has planned for the next year.
Known for franchises like Assassin's Creed and Far Cry, Ubisoft has had a mixed reputation among gamers. While their releases are rarely outright failures, many players have become tired of the formulaic gameplay in their titles. This fatigue is particularly evident in their open-world games, where players have criticized the repetitive nature of climbing towers and clearing checkpoints. In response to these criticisms, upcoming Ubisoft games like Assassin's Creed Mirage are expected to remove or reduce these features.
Ubisoft Support has responded to a post from the AntiDRM Twitter account, clarifying that users who fail to sign in to their account may risk losing access to their purchased Ubisoft games. The initial post by AntiDRM featured a portion of an email from Ubisoft, informing a user that their account had been temporarily suspended due to inactivity and would be permanently closed in 30 days. In response to the concerning email, the Ubisoft Support Twitter account stated their intention to prevent users from losing access to their games or account, emphasizing that signing in again could avoid account closure.
As expected, Twitter users expressed dissatisfaction with Ubisoft's response. Multiple replies highlighted the contradiction between Ubisoft's desire for customers to retain access to their purchases and the existence of a system that allows for such access loss. Another response highlighted the illegality of this policy in certain countries, including France, which is Ubisoft's home country. Some users considered the unusual account policy as a deliberate tactic to encourage gamers to subscribe to Ubisoft's Ubisoft+ subscription service, suggesting that active accounts with subscriptions may receive different treatment.
Ubisoft's misguided policy has been met with a highly negative reaction, raising curiosity about whether the publisher will take any steps towards improvement. Currently, the combination of dubious DRM practices and the company's support for blockchain-based games, despite being opposed by numerous gamers, positions this publishing giant as disconnected from the preferences of its consumer base.
