Apple is actively developing a software solution in response to complaints about excessive heat in certain iPhone 15 models. CNN has been informed by the company that these overheating problems do not pose any safety hazards and will not compromise the long-term functionality of affected iPhone versions. Apple also accentuated the fact that internal safeguards have been incorporated in iPhones to regulate temperatures, preventing any potential damage caused by overheating.
Apple informed CNN that there are multiple factors contributing to the increased temperature in their upcoming lineup. Customers began expressing concerns after the release of the latest iPhones on September 22.
In a statement to CNN, Apple stated, "We have identified a few situations that may result in the iPhone running warmer than anticipated."
Starting off, Apple has stated that certain third-party apps, such as Instagram, Uber, and the arcade racing game Asphalt 9, have the potential to cause overheating issues after recent updates. The company mentioned their collaboration with these app developers to rectify the problem, with fixes currently being implemented.
Apple has also identified a bug in iOS 17 that affects certain users. To resolve this issue, Apple intends to release a software update. However, the company has not provided any information regarding the availability of the fix.
Furthermore, Apple has explained that users may notice that their device experiences a slight increase in temperature during the initial days after setting up or restoring it. This is due to enhanced background activity.
Apple's 15 Pro featuring the "Action Button"
Courtesy Apple
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According to Apple's support page, users are cautioned that their device may experience increased heat while restoring from a backup, running graphic-intensive applications, streaming high-quality videos, or wireless charging. The company assures that these circumstances are typical and that the device will return to a normal temperature once the process is completed or the activity is finished. If no temperature warning is displayed, users can continue using their device without any concerns.
Demand for the iPhone 15 is high, as analysts from firms like Wedbush Securities have reported pre-orders exceeding expectations. Particularly, there is significant demand for the premium iPhone 15 Pro models, especially the Pro Max. Delivery and shipment times for various Pro models have been pushed to late October through mid-November.
Apple's release of the new iPhones follows a decline in sales for the past three quarters. In August, Apple reported third-quarter iPhone revenue of $39.7 billion, indicating a year-over-year decline of approximately 2%. This decline can be attributed to users updating their devices less frequently.
Wedbush estimates suggest that over 250 million iPhones have not received upgrades in a time span of more than four years. With significant enhancements to the processor, camera, and charging system, coupled with attractive discounts offered by mobile carriers, users may find compelling reasons to finally upgrade their iPhones this year.
For those seeking top-tier options, the iPhone 15 Pro is available starting at $1,099, while the iPhone 15 Pro Max starts at $1,199. As for Apple's entry-level models, the iPhone 15 and iPhone 15 Plus are priced at $799 and $899, respectively.
