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On Tuesday afternoon at the New Amsterdam Theatre in New York City, Bob Iger appeared before a crowd of eager Disney employees. Dressed in a sharp gray suit and crisp white shirt, he exuded confidence, despite the absence of a tie.
The CEO, now in his second year leading the media conglomerate, was set to speak to his employees at the company's annual town hall. This meeting was of particular interest to Disney employees, given Iger's recent candid comments about the company's affairs.
During the event, Iger was joined by "World News" anchor David Muir, who jokingly mentioned that he considered it a good sign for the news division's future that he was asked to moderate the event. This lighthearted moment hinted at the uncertainty surrounding ABC News and Disney after Iger's public consideration of selling some of Disney's linear assets.
Not only ABC's future is uncertain, but Iger has been facing a multitude of challenges since taking over as head of the Magic Kingdom. He has been working on repositioning ESPN for a direct-to-consumer future, addressing creative issues within the company (e.g. Marvel Studios' struggles), navigating a difficult advertising climate, integrating Hulu into the Disney umbrella, and cutting billions of dollars in costs. On top of all this, he has had to contend with two historic work stoppages which involved complex negotiations with Hollywood screenwriters and actors on industry-defining issues such as artificial intelligence.
In summary, the last 12 months have been challenging for the iconic Disney leader, something Iger openly acknowledged. He mentioned that 2023 has been tougher than expected, labeling it as "one of those years."
"I was aware that there would be numerous challenges upon my return," Iger explained. "It hasn't been easy, but I have never regretted my decision to come back, and I still feel great being back."
Iger informed Disney employees that he has spent the past year "fixing things," but now he wants to focus on building a modern version of the company that can endure into the future. He emphasized that "Building is a lot more fun than fixing."
While that is true, it is still uncertain what Iger plans to do with the company's declining television assets, particularly ABC. Is selling off these assets a possibility? Iger downplayed it but has not ruled it out, indicating that if the right offer comes along, he might consider parting ways with parts of the portfolio on the downward trend.
Earlier this year, Iger shocked Disney-owned network employees by suggesting that the outlet "may not be core" to the company's future. However, recently he has been emphasizing the importance of one particular linear asset, ABC, possibly indicating his desire to keep the terrestrial network within Disney. This trend of promoting ABC continued on Tuesday. Iger also openly stated that Disney is seeking to transition these linear businesses to a new business model and is evaluating the future of its entire portfolio. He asked questions about the potential growth or decline of various assets and what actions should be taken in response.
Iger was enthusiastic about ABC News during his talk with Muir, expressing his longstanding involvement with the network and his strong belief in the future of news. He also commended ABC News for its coverage of the Israel-Hamas war. When he passed the floor to Dana Walden, the co-chair of Disney Entertainment, she discussed the overall advantages of having ABC within Disney's portfolio.
Walden explained that their streaming strategy is heavily reliant on their linear channels, where viewers want to watch live shows, sports, and events within a specific time period. Additionally, the communal experience is predominantly found on linear channels.
Meanwhile, ESPN's Jimmy Pitaro detailed a well-thought-out transition plan for the network's move to streaming. He stated that ESPN, a significant revenue generator for its parent company, Disney, is researching factors such as timing and price point for its offerings. Pitaro assured that customers will still have access to ESPN through traditional cable and satellite packages.
Pitaro mentioned that ESPN is in discussions with potential partners, without specifying who they are. He emphasized the importance of partnerships in areas such as technology, marketing, and content. Pitaro also expressed the goal of achieving maximum distribution and the best content portfolio on launch day.
During the on-stage discussion, Iger and his executive team covered various topics, including Disney's recent box office challenges and the company's streaming plans. These plans involve consolidating content from Hulu and Disney+ into a single platform.
Throughout it all, Iger made an effort to maintain an optimistic outlook and to instill hope in a workforce that may be experiencing lower morale than in the past. "I've experienced challenging times and encountered adversity as a company," Iger reassured Disney employees, "and I am confident that we will overcome this."