All posts - Tag: Customer Retention
Bloom & Wild's Strategic Shift: Prioritizing Customer Retention for Sustainable Growth
Amidst operational losses, the direct-to-consumer flower brand, Bloom & Wild, reevaluates its strategy by emphasizing customer retention over acquisition. This transition signals a move towards profit...
What is Customer Retention? How to increase Customer Rentention Rate?
As a business owner, you've likely heard the term "customer retention" before. But what does it really mean? At its core, customer retention refers to the ability of a business to keep its existing cu...