All posts - Tag: Customer Retention

All posts - Tag: Customer Retention

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Bloom & Wild's Strategic Shift: Prioritizing Customer Retention for Sustainable Growth

Amidst operational losses, the direct-to-consumer flower brand, Bloom & Wild, reevaluates its strategy by emphasizing customer retention over acquisition. This transition signals a move towards profit...

What is Customer Retention? How to increase Customer Rentention Rate?

As a business owner, you've likely heard the term "customer retention" before. But what does it really mean? At its core, customer retention refers to the ability of a business to keep its existing cu...