Key Takeaways
Attention Aware, Reduce Loud Sounds, and accidental button presses can all cause your iPhone's volume to decrease automatically.
To resolve the problem, you can try disabling Attention-Aware features, turning off the ability to adjust volume using buttons, and disabling Reduce Loud Sounds.
If the issue continues, you may want to disable Bluetooth, turn off Focus mode, and restart your iPhone. If none of these steps work, please reach out to Apple Customer Support.
Why Does Your iPhone Reduce Volume Automatically?
Troubleshooting: Resolving Automatic Volume Decreases on Your iPhoneYour iPhone may automatically decrease its ringer or media volume due to various reasons, such as:
Attention Aware is enabled, causing the ringtone volume to drop when looking at the iPhone.
The device is set to reduce "Loud Sounds" when using headphones to protect your hearing.
The volume keys are being pressed inadvertently, turning down the audio levels.
Your iPhone is auto-enabling Do Not Disturb or Focus mode.
A damaged volume button or liquid ingression causes the volume to decrease.
How to Stop iPhone from Decreasing Volume on Its Own
To begin, we will deactivate certain iOS features that can impact the volume and associated adjustments on your device. These solutions are advantageous because they are implemented through software and can be easily executed. If they prove successful, it indicates that there are no hardware problems or any damage to your phone.
Disable "Attention-Aware"
Enhanced Features with Attention Awareness on iPhone utilize the advanced TrueDepth camera to intelligently determine if you are actively engaging with the device. When your gaze is fixated on the screen, the volume of incoming calls and notifications is intelligently lowered. Conversely, when the device detects that you may not be actively engaged, the display automatically dims itself in order to conserve precious battery life.
To disable this feature, start by accessing the "Settings" menu on your iPhone.
Tap "Face ID & Passcode." Enter your iPhone passcode for access.
Scroll down and disable "Attention-Aware Features."
Turn Off "Change with Buttons"
To prevent accidental muting or dampening of the ringer volume, you can disable the feature that allows iOS to change the volume with the keys. Follow these steps:
1. Go to "Settings" on your iPhone.
2. Scroll down and tap on "Sounds & Haptics."
Turn off the switch for "Change with Buttons."
That's it. Volume buttons will no longer affect the volume of the ringtones and alerts. You can always re-enable it later if it doesn't solve your issue.
Disable "Reduce Loud Sounds"
The Reduce Loud Sounds feature on iPhones automatically lowers the audio volume when played above a certain level through headphones.
To safeguard your hearing from potential damage caused by loud sounds, your iPhone has a feature that automatically decreases the volume when listening to music through headphones. Follow these steps to disable this function:
Navigate to Settings > Sounds & Haptics on your iPhone.
Here, tap "Headphone Safety."
Turn off the switch for "Reduce Loud Sounds."
Turn Off Bluetooth or Disconnect Devices
Volume changes can occur through Bluetooth devices that are connected to your iPhone. If the wireless speakers you have paired have physical volume controls, someone can use them to decrease the volume.
Additionally, if your iPhone is connected to nearby AirPods or other wireless audio devices like headphones or a car stereo, you will not hear audio from the iPhone speakers.
Turn Off Bluetooth from Control Center. Start by turning off Bluetooth to check if the problem still occurs. To do this, swipe from the top right corner to open Control Center on your iPhone and tap the "Bluetooth" icon. This will disable Bluetooth, and you will notice the icon changing from Blue to White.
If your iPhone keeps connecting to a Bluetooth device you don't recognize, go to "Settings" > "Bluetooth" > and tap "I" next to the connected device.
Tap "Forget This Device."
Finally, tap "Forget Device" to confirm.
Turn Off Focus Mode (and See If It's Scheduled)
Focus Mode is an iOS feature that aims to minimize distractions and enhance your ability to concentrate. Once activated, it temporarily mutes notifications and other alerts on your device.
If your iPhone suddenly becomes silent or stops ringing at certain times or in specific places, Focus Mode may be the cause. It is possible that you have unintentionally activated it, created a schedule, or enabled Smart Activation.
When Focus Mode is active, its icon is displayed on the status bar and lock screen. To disable it on your iPhone, follow these steps:
Open "Settings" on your iPhone.
Click on "Focus."
Here, you can view and manage all available Focus Modes: "Do Not Disturb," "Personal," "Sleep," and "Work."
Click on "Smart Activation."
Turn off "Smart Activation" to prevent Focus mode from turning on automatically based on your location, app usage, and more.
Similarly, tap "Work" and disable "Automation" to prevent your iPhone from going silent whenever you arrive at work.
This will disable the automatic activation of Focus mode depending on the time or your current whereabouts. To turn off Focus mode, you can also access Control Center by swiping down from the top right corner of the screen, and then tap the "Focus" button.
Volume Dips Down Randomly When Playing Music?
If the volume on your iPhone suddenly decreases for a brief moment while watching videos or listening to music, it is likely caused by app notifications. iPhones are programmed to temporarily lower the volume to allow audible alerts from messages, apps, and onboard games.
To ensure an uninterrupted media experience, it is recommended to silence the iPhone using the Silent Switch. If you receive frequent notifications from a specific app, go to Settings > (app name) as a first step.
Click on "Notifications."
Turn off the switch for "Sounds."
This will retain notifications but turn off the audible alerts accompanying them, fixing the volume dip.
Restart Your iPhone
To resolve any temporary bugs or glitches in iOS or caused by third-party software, it is recommended to restart your iPhone. Simply activate Siri, command "restart my iPhone," and confirm when prompted.
Alternatively, for iPhones equipped with Face ID, users can turn off their device by pressing and holding the Side button along with any of the volume keys, then sliding to power off. On the other hand, for iPhones that feature Touch ID, the device can be switched off by pressing and holding the Side button and swiping the slider. To restart the iPhone, simply long-press the Side key.
Reset the Settings
If you are experiencing abnormal volume changes on your iPhone and cannot determine the cause, it is recommended to perform a reset. This reset will only affect the settings, ensuring that your files and apps remain unaffected. To reset all iPhone settings to factory defaults, please follow the instructions below:
Access the Settings app on your iPhone and navigate to the "General" section.
Next, hit "Transfer or Reset iPhone."
Tap "Reset."
Select "Reset All Settings."
Please enter your iPhone passcode to confirm. By doing so, all customized settings on your iPhone, such as sounds, ringtones, display preferences, and network settings, will be reset to their default values.
Nothing Works? Contact Apple Customer Support
If your iPhone continues to experience inconsistent volume levels despite trying various troubleshooting methods, it is advisable to back up your device and perform a full factory reset. In the event that performing a factory reset is not feasible or you lack confidence in backing up your iPhone, it is recommended to reach out to Apple Customer Support. They can assist in examining your iPhone and provide you with their expert suggestions to resolve the issue.