Video game developers must exercise caution to prevent hackers from infiltrating their games. A few hackers have the ability to tarnish an otherwise brilliant concept, as can be seen in the cases of Red Dead Online and APB Reloaded. However, there are instances when an overly aggressive pursuit of hackers can result in innocent individuals having their accounts locked, similar to what occurred in Diablo 4.
Fortunately, resolving the "Your account is currently locked. Please wait a few minutes and try again. (Code 395002)" error codes in Diablo 4 is not overly complicated. The error message itself is misleading, as it appears to stem from busy servers rather than an unregistered account.
How To Fix Your Account Is Currently Locked Error
Do not immediately try to log in again.
Restart the console.
Log out on all devices.
Log back in on the preferred console.
Close any unnecessary online processes.
If the error persists, check the server status.
In most cases, this error occurs when the servers are overloaded with activity. It is similar to another common error code where servers are too busy to process account registration promptly. It is advisable for players to wait a few minutes before attempting to log in again, as this allows the servers to stabilize.
Waiting for a short while usually resolves the issue, but it is important to note that there may be other legitimate reasons for encountering this error. If the account is currently being used on another device, the game may restrict access to either one of the accounts. Keep in mind that players are allowed to play on multiple consoles but not simultaneously.
The last problem primarily affects PC gamers. Although the Diablo 4 servers are often responsible, the gamer's personal computer may also contribute to the login verification process taking too long, leading to this error. Prior to logging in and purchasing cross-class cosmetics from the Battle Pass, it is advised to close any unnecessary background processes.
Diablo 4 can be accessed on various platforms including PC, PlayStation 4, PlayStation 5, Xbox One, and Xbox Series X/S.