Troubleshooting Guide for Roblox Error Code 264

Some Noticeable Information

Fixing error 264 in Roblox is usually as simple as logging out of your Roblox account on all devices and relaunching the game on your current device.

If the initial solution fails, attempt the standard troubleshooting measures such as clearing the cache, testing your internet connection, and updating the application.

If you come across error 264 on Roblox, displaying the message "Same account launched game from different device," there is no need to panic. Usually, resolving this problem is as simple as logging out of Roblox on all devices. However, if this solution proves ineffective, there are other straightforward fixes you can attempt.

What Causes Error 264 on Roblox?

One of the primary causes for encountering error 264 in Roblox is when you have logged into your Roblox account on several devices, leading the application to perceive it as an attempt to initiate the same item on multiple devices.

There are also other possible reasons for this error, such as a defective Roblox app cache, an unreliable internet connection, and more. We will demonstrate how to resolve each one.

How to Resolve Error 264 on Roblox

Fixing error 264 in Roblox is not as challenging as you may imagine. Typically, you can resolve it by simply logging out of your account. However, if that solution does not work, we have provided instructions for other potential fixes as well. It is important to test whether Roblox is working again after each section below. This way, you can cease troubleshooting as soon as you have successfully resolved the error.

Log Out of Your Roblox Account on Your Other Devices

To resolve your issue, try logging out of your Roblox account on all devices where you are currently signed in. This will prevent the app from detecting multiple logins and allow you to use it smoothly.

Logging out of Roblox on your devices is a simple process. For instance, if you are using Roblox on a Windows PC, you can easily sign out by clicking on the three dots in the left sidebar and selecting "Log Out" on the subsequent page.

To log out of your Roblox account on all devices, simply access the platform's official website if you are unable to use the device that you are currently logged in on.

To achieve this, simply open a web browser on your current device and navigate to Roblox.com. If you haven't already, sign in to your account. Then, locate and click on the gear icon in the top-right corner. From the menu, select Settings > Security. In the "Where You're Logged In" section, you will find a list of devices currently logged in to your Roblox account. To log out from a particular device, just select it from the list and click on "Log Out of Session."

To sign out of your Roblox account on all your devices at once (except for the website where you're currently logged in), choose "Log Out of All Other Sessions." And that's it.

This probably fixed Roblox for you, but if error 264 pops up again, try out the extra fixes below.

Clear the Roblox Cache on Your Computer

If you're still getting the same error, your Roblox cache files may be corrupted. These files may still be thinking you're logged in on multiple devices, leading to the problem.

To resolve this issue, you can clear the cache of your Roblox application. Rest assured, this process will not erase any of your account information as the cache will be automatically regenerated when using the app.

To clear the cache on your PC running Windows 11 or Windows 10, simply follow these steps: Open the Run Dialog box by pressing the Windows key and simultaneously pressing the letter R. Next, enter the provided path into the box and press Enter:

%temp%\Roblox

In the open folder, select all files by pressing Ctrl+A. Right-click a selected file and choose "Delete" (a trash can icon). This will clear Roblox's cache.

If you're a Mac user, then open Finder, select Go > Go to Folder from the menu bar, enter the following in the open box, and press Enter:

~/Library/Caches

Access the folder named "com.roblox.com," select all files in the folder by pressing Command+A, Control-click a selected file, and choose "Move to Trash."

Restart Your Router

If your internet connection isn't working, that may be why you're having problems with Roblox. In this case, give your router a reboot to possibly fix your issue.

Depending on the specific model of your router, the method for restarting it may vary. Certain routers come equipped with a Power button, which can be used to turn the device off and on. Alternatively, for other router models, you can disconnect the device from the power socket and then reconnect it.

After successfully rebooting your router, your computer will automatically establish a connection to the internet, allowing you to retry accessing Roblox.

Flush Your DNS Cache

The DNS cache on your computer plays a crucial role in enabling internet-based applications such as Roblox to convert domain names into IP addresses. If this cache becomes corrupted, it can potentially cause difficulties while using Roblox.

To resolve this issue, you can clear the DNS cache on your Windows 11 or 10 PC. Simply open the Start Menu, locate "Command Prompt," and launch the tool. Then, enter the following prompt in the CMD window and press Enter:

ipconfig /flushdns

If you're a Mac user, open a Terminal window and run the following command to clear macOS's DNS cache:

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Update Roblox on Your Computer

If you are experiencing an error 264 popup, it is possible that your Roblox app needs to be updated. Outdated versions of the app often contain bugs that can lead to various random issues. Fortunately, you can resolve these bugs and other app-related problems by easily updating your app to the most recent version.

To update Roblox on a Windows PC or Mac, simply close the app and reopen it. Upon relaunching, Roblox will automatically search for and install any available updates before opening fully.

For those who have downloaded Roblox from the Microsoft Store on their Windows PC, update the app by navigating to Microsoft Store > Library and selecting "Update" next to Roblox.

And that's how you deal with an error 264 in Roblox on your Windows or Mac computer. Happy gaming!

Editor's P/S

As an enthusiastic fan, I am thrilled to see that there are effective solutions to address Roblox Error Code 264. The article provides clear and concise steps to troubleshoot the issue, such as logging out of the account on all devices, clearing the cache, restarting the router, flushing the DNS cache, and updating Roblox. These solutions cover various potential causes of the error, making it easier for users to identify and resolve the problem.

Furthermore, the article acknowledges that encountering error 264 is not uncommon and assures readers that resolving it is generally straightforward. This can alleviate any anxiety or frustration users may experience when encountering the error. The guide also emphasizes the importance of testing Roblox after each section to determine if the issue has been resolved, allowing users to save time and effort by focusing on the most effective solutions.

Overall, as a fan, I appreciate the comprehensive nature of this troubleshooting guide and believe it will greatly assist users in resolving Roblox Error Code 264. The clear explanations and step-by-step instructions make it accessible to users of all technical skill levels, ensuring that everyone can enjoy uninterrupted gameplay.