Resolving the An Unexpected Error Occurred and Roblox Needs to Quit Issue on Windows
Discover effective solutions to prevent the frustrating 'An unexpected error occurred and Roblox needs to quit' issue on Windows Boost your gaming experience with 6 simple steps to fix this problem and keep your favorite game launcher running smoothly
Encountered the alert "An unexpected error occurred and Roblox needs to quit" on your Windows PC? It could be due to a minor glitch or a file on your system. Don't worry, resolving this issue is a matter of tweaking a few settings. We'll guide you through the process.
After completing each step, remember to check Roblox to see if the issue is resolved. Any of these solutions could be the one you need, so there's no need to continue once you find the fix.
Run Roblox as a Windows Admin
To resolve the error mentioned above, one simple solution is to run the Roblox application as an administrator. By doing so, you can ensure that the app has the necessary permissions to operate smoothly.
To do that, right-click Roblox in the Start Menu or on your desktop and select "Run as Administrator."
In the "User Account Control" prompt, select "Yes." Roblox will now launch with administrative rights, hopefully fixing the error.
Clear the Thumbnail Cache in Windows
To resolve the unexpected Roblox error, you can also try clearing your PC's thumbnail cache. According to several Reddit users, removing this cache has been known to be effective. Rest assured that clearing the cache will not result in any data loss as your PC will rebuild it.
To do so, open the Start Menu, find "Disk Cleanup," and launch the utility. In the utility's prompt, select your Windows installation drive and choose "OK."
After the tool analyzes your Windows drive, go to the "Files to Delete" section and enable the "Thumbnails" option to ensure that only your thumbnail cache gets removed by Disk Cleanup. Finally, click on "OK" at the bottom.
In the prompt that opens, choose "Delete Files" to confirm your action. When your cache is cleared, try out Roblox again.
Restart Your Computer
If the Roblox app continues to crash, your Windows operating system may be experiencing an issue. One way to fix these minor system problems is to restart your computer.
To do that, open your PC's Start Menu, select the Power icon, and choose "Restart."
Wait for your computer to turn off and on again, then launch Roblox to see if the error still occurs.
Disable Memory Integrity on Your Windows PC
If you encounter the unexpected Roblox error on a Windows 11 PC, users have reported that disabling the memory integrity feature can potentially resolve the issue. This feature, present in both Windows 10 and 11, functions by preventing malicious codes from being added to your system's high-security processes. By temporarily deactivating this feature while using Roblox and reactivating it after your gaming sessions, you may find a solution to the problem.
To do that, launch the Windows Security app on your PC. In this app, navigate to Device Security > Core Isolation Details.
On the page that opens, turn off the "Memory Integrity" option.
In the "User Account Control" prompt, select "Yes." And that's it.
Update Your Windows Version
If you have not recently installed any Windows updates and your Windows version is outdated, this may be the reason for the issues with Roblox. Outdated operating system versions often lead to problems as they tend to develop bugs.
To resolve your issue, update your system version by following these steps. Open Settings on your Windows 11 PC, select "Windows Update," click on "Check for Updates," and proceed to download and install any available updates.
To perform a Windows 10 PC update, access the Settings menu, proceed to the "Update & Security" section, click on "Windows Update," select the option "Check for Updates," and finally, download and install the most recent system updates.
You're now running the latest version of Windows.
Remove and Reinstall Roblox on Your Computer
In case the Roblox app continues to malfunction, it is possible that the app itself has incurred damage. This type of extensive damage can lead to various problems, and the only solution is to remove the app from your device and then reinstall it.
When you uninstall the app, your games will not be deleted. However, when you re-download the app, you will need to log back into your account using your login details. To uninstall Roblox from your Windows 11 PC, go to Settings, then click on Apps and select Installed Apps. Find Roblox, click the three dots, and choose Uninstall, then confirm the uninstallation.
To remove Roblox from a Windows 10 PC, go to Settings > Apps. Select Roblox on the list, click "Uninstall," and choose "Uninstall."
After uninstalling the app, head to the Roblox website to download and install the app on your computer again. The reinstalled app should work fine.
And that's how you resolve unexpected errors that force Roblox to quit on your Windows PC. Happy gaming!
Editor's P/S
As a Roblox fan, I was frustrated when I encountered the "An unexpected error occurred and Roblox needs to quit" issue on my Windows PC. I tried various solutions, such as running Roblox as an administrator, clearing my PC's thumbnail cache, and restarting my computer, but none of them worked.
Finally, I found a solution that worked for me: disabling the memory integrity feature in Windows Security. After doing this, I was able to launch Roblox without any issues. I hope this solution will help other Roblox fans who are experiencing the same problem.
