Consumer optimism on the rise as return to normality appears imminent

Consumer optimism on the rise as return to normality appears imminent

After a period of stagnation, consumers are now expressing positive sentiments about their financial outlook for the upcoming year. Signs of hope indicate a potential return to normality sooner rather than later.


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Consumer confidence has paused in March, but there are glimmers of hope after a small drop in inflation reported by the Office of National Statistics. This marks the lowest level in almost two and a half years.

The latest GfK Consumer Confidence Barometer shows an overall index score of -21, unchanged from February. While it is down two points from January 2024, it is an improvement from the -36 recorded in March of last year.

The data for March was collected from consumers before the news of inflation falling. Joe Staton, GfK’s client strategy director, mentioned that the data has captured a "slowly growing sense of optimism" regarding personal finances over the next 12 months, with a score of 2. This is the first time the score has been positive in two years.

Consumers also showed a more positive outlook on their personal situation in the last 12 months, with the score increasing by one point to -13.


According to Staton, after 24 months of negative scores, we have finally reached a positive number of 2. People are starting to feel more optimistic about their finances as inflation decreases. However, not everyone is experiencing the full benefits yet. There is still progress to be made before confidence levels return to normal.

Confidence in the general economic situation for the next 12 months has increased slightly, now at -23. However, people's perception of the economic situation over the past 12 months has decreased by two points to -45.

The Major Purchase Index, which represents consumers’ likelihood to buy big ticket items, has also dropped, falling two points to -27.


Meanwhile, the Savings Index has dropped by four points, but it is still at 25. This measure is not part of the main consumer confidence calculation.

Staton emphasizes the importance of a more positive outlook on the economy and future prospects in the next year. He also highlights the need for a higher score in major purchase intentions.

Many individuals are still experiencing the challenges of high living expenses, however, there is a growing belief that better days are on the horizon. While there may be obstacles along the way, experienced marketers have the expertise to adapt to the changing landscape and thrive in the new environment.

Editor's P/S:

The latest consumer confidence data presents a mixed picture, with some signs of improvement amidst ongoing challenges. While overall confidence remains negative, the slight drop in inflation and a growing sense of optimism regarding personal finances offer a glimmer of hope.

However, it's important to recognize that the economic situation is still far from ideal. Consumers remain concerned about the general economy and their ability to make major purchases. The high cost of living continues to be a burden, despite the easing of inflation. This highlights the need for continued efforts to address economic challenges and support consumers who are struggling. effectively navigate the changing environment and continue to thrive. As inflation eases and economic conditions gradually improve, a more sustained recovery in consumer confidence is expected, providing opportunities for businesses to capitalize on pent-up demand and drive growth.