Chevy Bolt EV Battery Issues: GM's Compensation Offer
GM compensates Chevy Bolt EV owners for faulty battery issues in an impressive class-action settlement Discover how this proactive approach brings relief and ensures customer satisfaction
General Motors is currently revamping its most affordable electric vehicle, the Chevy Bolt, and will be incorporating new battery technology. This upgrade is crucial as older models of the Chevy Bolt have been found to have defective batteries, which pose potential dangers. As a result, General Motors is now facing a class-action lawsuit and is compensating owners of 2020-2022 Chevy Bolt cars by providing settlements.
To address the range reduction issue caused by a battery recall, General Motors has introduced a compensation program specifically for owners of 2020-2022 Bolt EVs and EUVs in the United States. This recall was initiated due to concerns about fire hazards when the vehicle's battery was fully charged. As a preventive measure, a diagnostic software was installed to restrict charging to 80 percent, resulting in a reduced range from 259 miles to 207 miles. General Motors' spokesperson announced that upon installation of the software, eligible owners would receive a $1,400 Visa eReward card as a token of the company's appreciation for their patience and understanding. It is important to note that this compensation program is applicable to Bolt EV/EUV owners within the United States only.
To receive compensation, car owners must update their vehicles with a "software final remedy" and sign a legal release before December 31, 2023. Currently, GM is providing prepaid debit cards with $1,400 as an initial form of compensation. If individuals prefer an alternative payment method, they will need to wait until the class-action lawsuit concludes. It is relatively straightforward to access funds from the prepaid debit card.
Additionally, if the court determines a higher compensation amount at the end of the trial, GM will pay the difference. Even if owners do not complete the necessary requirements by December 31st, they will still be eligible for compensation, but they must await the conclusion of all proceedings.
If you happen to have a Bolt model from 2020 to 2022, make sure to check out GM's terms for more information.
Source: Engadget
