Gut, a creative agency, has achieved remarkable success by attracting major brand clients and receiving numerous Cannes Lions awards, including being recognized as the Agency of the Year in 2023. Despite this strong track record, some industry observers were surprised when technology consultancy Globant acquired a majority stake in the agency, raising concerns about the future of independent creatively driven agencies in today’s competitive market.
The acquisition reflects the increasing intersection of creativity and technology, a trend that is expected to be further emphasized in the coming months with the advancement of artificial intelligence (AI). Globant recently announced a $1 billion investment in Latin America, which includes the establishment of an AI hub. Gut is anticipated to play a role in Globant's efforts to expand a more comprehensive AI-enhanced agency network.
Martin Migoya, co-founder and CEO of Globant, stated that technology and creativity are more closely linked than ever. He also expressed that the acquisition will enable them to offer a unique combination of cutting-edge technology and innovative ideas to brands from the very start of the creative process. Founded just five years ago, Gut has rapidly become a standout in the industry with over 500 employees and offices in South America, North America, and Europe. Their client list includes major brands such as AB InBev, Mercado Libre, Google, Kraft Heinz, and Coca-Cola. The acquisition of Gut further enhances Globant's digital marketing and sales practice, adding to their portfolio of acquired agencies.
“[The Gut deal] demonstrates the crucial role of digital transformation at the core of marketing communications,” stated Greg Paull, co-founder and principal at agency consulting firm R3. “An agency cannot thrive solely on outstanding creativity, nor can they thrive on digital efficiency alone. It is the convergence of these two elements that will truly impact the industry.”
Potential payoff
Globant's acquisition of Gut follows a pattern seen before in the industry, with Accenture acquiring Droga5 and Deloitte Digital also expanding its marketing services. Nevertheless, these management consultants have not made as significant an impact in the industry as expected, suggesting that acquisitions alone do not always lead to immediate success or the intended synergies between technology and creativity.
According to Jay Pattisall, Vice President and Principal Analyst at Forrester Research, acquisitions of creative agencies by management consulting firms have not been as successful as when agencies or holding companies acquire technology companies.
Smaller and mid-sized agencies are facing a challenging landscape this year, as consultancies continue to encroach on their territory. Holding companies like Majority and L&C have acquired minority stakes in these agencies, while Stagwell has been aggressively buying up creatively driven agencies such as Left Field Labs, Tinsel, and Movers + Shakers.
"The industry trends we're seeing with these deals are not favorable for small to medium-sized agencies," noted Pattisall. "There used to be a debate about whether the scale of a holding company agency or the culture of a small independent agency was more beneficial, as each has its own pros and cons."
Steep demands
Independent marketers often struggle with the fact that digital technology is playing a larger and more essential role in the marketing landscape. However, mastering these areas demands a high level of skill and significant time and financial investment. This may be one of the reasons why companies such as Gut are seeking out larger partners.
Digital tools come with a level of accountability and measurement that independent agencies may find challenging to fulfill. Clients expect greater efficiency in their campaigns, despite the campaigns having wider reach and scale. This ultimately means that creative agencies will need to collaborate with technology companies, according to R3’s Paull.
“It’s a challenge,” Paull said. “But ultimately, the market demands both creativity and measurable results.”